Important Information for Consumers
You have the right to access your health care records. Requests must be made in writing and discussed with your individual therapist.
You have the right to contact the
Texas Behavioral Health Executive Council (BHEC)
who oversees all mental health boards if you have any questions or concerns about your therapist. The website, address, and phone number are listed below.
If you have a complaint to file regarding your therapist, you must submit the complaint to the Texas Behavioral Health Executive Council (BHEC) on an approved complaint form which can be downloaded from the website below:
bhec.texas.gov/how-to-file-a-complaint
Alternatively, you may call or write and request the complaint form be mailed to you:
1801 Congress Ave., Ste. 7.300
Austin, Texas 78701
(512) 305-7700
Investigations/Complaints 24-hour, toll-free system
(800) 821-3205
